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Account Locked Out



Your LiftMaster.com account has been locked. To unlock your account, please send an e-mail with UNLOCK MY ACCOUNT in the subject line to webinfo@liftmaster.com. In the body of the e-mail, be sure to include your first and last name. Please allow up to five business days for a response. We apologize for the inconvenience.

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This only relates to your LiftMaster.com account and does not apply if you are locked out of your LiftMaster MyQ account. To resolve that problem, open your MyQ app and click on Forgot Password. This will initiate the process of removing the account lock by generating a new password. Please click here for more information.