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WiFi Help

New Wi-Fi® Models Now Available

NEVER LOOK BACK AGAIN

LiftMaster's first Wi-Fi Garage Door Opener makes control from your smartphone reassuring and simple. Get into your garage every time, even when the power is out, with the integrated battery backup system. A revolutionary DC Belt Drive Garage Door Opener providing quiet operation and comes fully equipped with Security+ 2.0®, MyQ® Technology and a Timer-to-Close feature. All LiftMaster Openers and Operators should be purchased through an authorized dealer and professionally installed.


Wi-Fi Openers
testing

Test The Wi-Fi Signal Strength

Before setting up your Wi-Fi garage door opener, make sure you have a strong enough signal in your garage to connect a Wi-Fi Garage Door Opener. The strength of the Wi-Fi in your garage will affect your means of getting connected.

 

 

Testing Signal Strength >


connecting

Connecting Your Wi-Fi Garage Door Opener

Visit setup.myqdevice.com to connect your opener to your home Wi-Fi network and begin the process of controlling your garage door from everywhere. Make sure to write down your MyQ Serial Number during this process.


 

Connecting Your Opener >


myqappsetup

MyQ App Set Up

After your Wi-Fi Garage Door Opener is connected to your home network, you can continue the set up process by downloading the app and creating a MyQ user account.

 

 

 

MyQ App Set Up >


wifi

Wi-Fi Product Support

LiftMaster offers you the videos, support documentation and the resources you need to get your Wi-Fi Garage Door Opener up and running in just a few easy steps.

 

 

Wi-Fi Product Support >

faq

Frequently Asked Questions

We have the answers you are looking for to the most common questions around your Wi-Fi Garage Door Opener.

 

 

FAQs >

testing

Improving Your Wi-Fi Signal Strength

If your Wi-Fi signal in your garage is less than one bar, you have options to improve the signal strength by relocating your router or installing a range extender.

 

 

Improving Signal Strength >

Test the Wi-Fi signal strength

Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener is installed and check the Wi-Fi signal strength.

 
Check your signal strength. If you see:

Wi-Fi signal is strong
The garage door opener will connect to your Wi-Fi network.

Wi-Fi signal is weak
The garage door opener may connect to your Wi-Fi network. If not, try one of these options below to improve the Wi-Fi signal.

No Wi-Fi signal
The garage door opener will not be able to connect to your Wi-Fi network. Try one of the options below to improve the Wi-Fi signal.

• Move your router closer to the garage door opener to minimize interference from walls and other objects
• By a Wi-Fi range extender








wifi signal

Improving Your Wi-Fi signal strength

moverouter

Move your router closer to the garage door opener

Changing the location and position of your router can improve the strength of Wi-Fi in your garage. Watch video >




extender

Install a Wi-Fi range extender

Improve the strength of Wi-Fi throughout your entire house by installing a Wi-Fi range extender. Watch video >

Connecting Your Wi-Fi Garage Door Opener

Step 1

Smart Control Panel Wi-Fi Setup

If you have a Smart Control Panel:
Navigate to Menu > Program > Wi-Fi Setup.

If you have a Multifunction Control Panel:
Lift the push button and press the learn button

Step 2

Connect to Network

On your Wi-Fi-enabled smartphone, tablet or laptop, go to Settings > Wi-Fi and select the network with the “MyQ-” prex
Step 3

Setup Device

Launch the web browser on your Wi-Fi-enabled smartphone, tablet or laptop, enter setup.myqdevice.com and follow the on-screen prompts. Make sure to write down the MyQ Serial number.

Step 4

Connect to Network

Download the MyQ app, set up an account and add the MyQ serial number to the account.

MyQ App Setup

Follow the steps below to setup your MyQ account and get started controlling your garage door opener from your smartphone or tablet.




Download the MyQ App



Begin opening and closing your garage door with your smartphone in just a few easy steps. Visit the Apple® App or Google Play Store to download the MyQ App on the phone or tablet you plan to connect to your Wi-Fi Garage Door Opener. The Apple app is compatible with iOS 6.0 or later.


 


Sign Up For a MyQ Account



Create a MyQ account using your name, email and password. You must sign up for an account using the app or by visiting myLiftMaster.com. Your account email and password will be used when you log into your MyQ account.



Enter Your Serial Number



After you've downloaded the app and created an account, you must add your MyQ serial number (provided during process of attaching the garage door opener to your home Wi-Fi network) to your MyQ Account when prompted. Once the MyQ serial number is added, the Wi-Fi Garage Door Opener will be added to your account. (The MyQ serial number is also located on the end panel (yellow wire hanging out) of your garage door opener.



Control Your Opener



Once your Wi-Fi garage door opener is added to your MyQ account, you can open or close your garage door by tapping the door image on your smartphone or tablet. You can now control your garage door from anywhere in the world using your mobile device.



App Alert SetUp



Once your Wi-Fi garage door opener is added to your account, you can setup alerts and notifications for when your garage door is opened or closed.

Get Connected With The MyQ App

Download the MyQ App to make the most out of your MyQ-enabled Garage Door Opener.

applestore
google

Wi-Fi Product Support

If you have a question, we’ve got the answers and solutions to a wide range of LiftMaster product-related questions.

connect
How To Connect To Your Wi-Fi Garage Door Opener
testing
How To Test The Wi-Fi Signal Strength

Installation Manuals

From manuals to parts to programming your devices, we can help.

 



Frequently Asked Questions

We have the answers you are looking for to the most common questions around your Wi-Fi Garage Door Opener.



Customer Support

You can also call us at 800-528-5880 Monday through Friday 6:00 AM to 7:00 PM and on Saturday from 8:00 AM to 5:00 PM CST. Or you can email us a question.

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